Boris Bergmann
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Articles
Votes on activity by Boris Bergmann-
I have lost my serial number (license code) and can’t find it anymore. How do I get back my serial number?
Depending upon your Spyder software version/release, you may have activated your Spyder hardware on our server.Please visit the link below. The serial number will then be re-sent to your email addr...
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I have lost my serial number (license code) and can’t find it anymore. How do I get back my serial number?
Depending upon your Spyder software version/release, you may have activated your Spyder hardware on our server.Please visit the link below. The serial number will then be re-sent to your email addr...
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How do I receive software updates?
Datacolor is constantly working to improve and upgrade our software. These updates are then posted in the ‘Software Upgrades’ section of our website, where our customers can download them free of c...
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Spyder X – Spyder X driver may not be installed properly on Windows 7 installations
Please make sure your Windows installation is regarding Windows Updates up-to-date. After the installation of the Spyder X software plug in the Spyder X sensor at your computer. Please prefer a USB...
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I have lost my serial number (license code) and can’t find it anymore. How do I get back my serial number?
Depending upon your Spyder software version/release, you may have activated your Spyder hardware on our server.Please visit the link below. The serial number will then be re-sent to your email addr...
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I am getting error message(s) "SaveProfileUsingICM.CompareFiles failed" and/or "SaveProfileUsingICM.Delete File failed". Why is this happening?
Please make sure no other software accesses the profile and you run the Spyder software with admin rights.To do this, simple reboot your system, do not launch any application and run the calibratio...
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What is Datacolor’s technical support policy?
Datacolor provides technical support at no additional charge. If you have a question, please feel free to submit a ticket here!
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macOS 13 Ventura and Apple Silicon M1 system support
The current Datacolor Spyder products Spyder X Pro and Spyder X Elite software version 5.8,Spyder5EXPRESS, Spyder5PRO, Spyder5ELITE software version 5.8,Spyder Checkr software version 1.5 and highe...
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My Spyder isn't recognized by the computer / USB issues
Double check that you have installed the correct Spyder software for your Spyder hardware. The Spyder X calibrator requires Spyder X software, Spyder5 calibrator requires Spyder5 software. Also mak...
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Spyder support for Windows 11
The current Datacolor Spyder products Spyder X Pro and Spyder X Elite software version 5.6, Spyder5EXPRESS, Spyder5PRO and Spyder5ELITE software version 5.5, Spyder Checkr software version 1.3, and...