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  3. General Support FAQ

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General Support FAQ

  • What is Datacolor’s technical support policy?
  • What can I do if I have activated my software in the past but have lost my License Code?
  • What do the terms Serial Number, Activation Code, and License Code mean?
  • If I install the software on a different machine, do I need to enter the Serial Number or License code when prompted by the software?
  • What is software activation and why do I need this?
  • What's the difference between a spectrophotometer and a colorimeter? I've been told that a spectrophotometer is better, but I'm unclear on how and why.
  • Am I able to sell or distribute the printer profiles that are generated with my Datacolor products?
  • Am I able to install Spyder display calibration software on more than one computer?
  • How do I receive software updates?

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