Have a problem or question? Check out our list of Frequently Asked Questions below or use the search bar above to see if your issue has been addressed already. If you can’t find a solution to your problems in the Knowledgebase, you can submit a ticket to the Datacolor Spyder Customer Support.
What is the right Display Technology to choose for the calibration of my monitor?There are 7 different Display Technologies to choose from in the SpyderPro (6 for the Spyder) - what will be the ri...
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Spyder X Pro / Spyder X Elite
Spyder X Pro / Spyder X Elite software works on macOS 14 Sonoma, macOS 13 Ventura, macOS 12 Monterey, macOS 11 Big Sur and on macOS 10.15 Catalina.The Spyder X softwa...
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The current Datacolor Spyder products Spyder X Pro and Spyder X Elite software version 5.6, Spyder5EXPRESS, Spyder5PRO and Spyder5ELITE software version 5.5, Spyder Checkr software version 1.3, and...
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As Datacolor has announced in May 2023 that we will not develop software updates for Spyder5 software after September 2023, please find the Spyder5 software downloads in the Spyder-Archive now.
The...
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macOS 14 Sonoma and Apple Silicon M1 / M2 / M3 system support
The current Datacolor Spyder products Spyder X2 Ultra and Spyder X2 Elite with the Spyder X2 software, Spyder X Pro and Spyder X Elite ...
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For the calibration, please change your Reference Mode on your Liquid Retina XDR Display to Apple Display (P3-600 nits). Here is a link to an article from Apple on the Reference Modes: https://supp...
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Information about the calibration and profile handling:
For the calibration, please change your Reference Mode on your Liquid Retina XDR Display to Apple Display (P3-500 nits). Here is a link to an...
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I run Windows 11 (24H2 and newer) and receive an error at the end of the calibration:Error Code: 999Error Message: SaveProfileUsing...ORError Code: 999Error Message: Sorry, there was a problem cre...
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What are the functional difference between the two Spyder Checkr Photo / Spyder Checkr Video cases?
Datacolor has released an updated Spyder Checkr Photo in North America and Europe that features a...
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Adobe has changed the User Preset file format in Adobe Lightroom Classic, does this have any effects on the Spyder Checkr software?
Adobe has changed the Adobe Lightroom Classic presets format a wh...
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The current Spyder Checkr software does work with the new released the Adobe Photoshop Lightroom Classic version 13.
Adobe has changed the location of the HSL (Hue, Saturation, Luminance) slider in...
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Can I replace my Datacolor Spyder Checkr Photo cards?
Yes, if you want to replace your entire Spyder Checkr Photo card set, Datacolor offers the Spyder Checkr Photo Full Card Set.
Important:
You c...
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The Spyder Checkr Photo - the single cards
The Spyder Checkr Photo comes with the following cards:
Color Card 1
The Color Card 1 for color correction of the primary colors.
Color Card 2
The Colo...
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Datacolor has launched the Spyder Checkr Video with a new type of case. This type of case Even though the housings are shaped differently, the cards inside are identical in function and size.
There...
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Can I replace my Datacolor Spyder Checkr Video cards?
Yes, if you want to replace your entire Spyder Checkr Video card set, Datacolor offers the Spyder Checkr Video Full Card Set.
Important:
You...
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The Spyder Checkr Video - the single cards
The Spyder Checkr Video comes with the following cards:
Video Color Pattern Card
The Video Color Pattern Card uses our new patent-pending design to help...
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Please find the SpyderCHECKR 24 software serial number on the silver sticker on the back of the black vinyl envelope. The one you use to store the SpyderCHECKR 24 card in.
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SpyderPRINT
SpyderPRINT Software-Update installer is already published and available as 64-bit version that work on macOS 14 Sonoma, macOS 13 Ventura, macOS 12 Monterey, macOS 11 Big Sur and on mac...
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When you purchased Spyder X Pro to Spyder X Elite software upgrade (serial only) in our Datacolor web shop, you will receive an order confirmation by mail. Within the next 15 minutes you will recei...
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